Add our SDK, point your existing telemetry, or upload historical files
Works with any agent framework
Typical setup: 10-15 minutes
Experience Analytics for AI Products✦
Build an AI productyour customers love
Your AI product has thousands of conversations with customers. Brixo reads every one and tells you what customers are trying to do, where they're getting stuck, and whether they're succeeding.No manual log reviews. No SQL.
Welcome to Brixo!
Click on interactive dashboard elements to get a preview of insights.
Users
59
+8.2%Conversations
30
+15.3%Insights
12
+12.0%Issues
20
–4.7%Conversations↑ +8%
24h7d30d90dLast 24 hours
ConversationsUsersInsightsIssues
View all in Explorer
Conversation Topics
| Topic | Occurrences | Resolution % |
|---|---|---|
| Content Structure | 5 | ✕ 40% |
| Permissions | 4 | ✕ 25% |
| Workspace Setup | 4 | ✓ 50% |
| Team Spaces | 4 | ✓ 75% |
| Search | 4 | ✓ 50% |
Show all (20)
User Intents
| Intent | Occurrences | Resolution % |
|---|---|---|
| Organize Pages | 5 | ✓ 80% |
| Migrate Content | 5 | ✕ 0% |
| Expand Workspace | 3 | ✕ 33% |
| Create Template | 3 | ✓ 100% |
| Configure Permissions | 3 | ✕ 0% |
Show all (8)
What is Brixo
We help you deliver an amazing AI experience to every customer
Your customers are having thousands of interactions with your AI product. Some are getting exactly what they need. Others are hitting dead ends. Brixo reads every conversation, tells you what customers are trying to do, where the experience is breaking, and which accounts need attention. So you ship what matters.
How Brixo helps you
Conversation Topics
| Topic | Occurrences ↓ | Resolution % |
|---|---|---|
| Content Structure | 5 | ✕ 40% |
| Permissions | 4 | ✕ 25% |
| Workspace Setup | 4 | ↑ 50% |
| Team Spaces | 4 | ✓ 75% |
| Search | 4 | ↑ 50% |
Show all (20)
User Intents
| Intent | Occurrences ↓ | Resolution % |
|---|---|---|
| Organize Pages | 5 | ✓ 80% |
| Migrate Content | 5 | ✕ 0% |
| Expand Workspace | 3 | ✕ 33% |
| Create Template | 3 | ✓ 100% |
| Configure Permissions | 3 | ✕ 0% |
Show all (8)
Up and running in minutes
Maps intent, friction, retries, and outcomes to real customers and accounts
No pipelines to build
No dashboards to maintain
3
Signals reach the right people
Route insights to Slack, email, CRM, or your PM tools
Churn risk goes to CS. Buying intent goes to sales. Friction patterns go to product.
When something matters, the right team knows
Frequently Asked Questions
Everything you need to know
Can't find what you're looking for? We're happy to help.
What is Experience Analytics?
Experience Analytics is the measurement approach for AI products. It measures three things: what customers are trying to accomplish (intent), how the conversation goes on the way to an outcome (journey), and whether customers get what they came for (outcome). Standard event analytics tracks clicks and funnels — it was built for click-based software. AI products are conversations. Experience Analytics is the measurement layer that matches.
Who is Brixo for?
How is this different from observability tools?
Can't we build this internally?
Isn't this just product analytics?
How long does setup take?
How does Brixo handle data security?
Outcomes,
not engagement.
Connect your conversation data and see what customers are trying to do, where they're getting stuck, and which accounts are at risk. The data is already there. Brixo makes it readable.